Last updated: January 2025
By accessing and using the Hinoki Hearth website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Hinoki Hearth provides home decor and furniture products, including modular furniture, lighting solutions, and related services such as AR room planning, delivery, assembly, and consultation services.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.
To access certain features of our services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
You agree to provide accurate, current, and complete information during registration and to update such information as necessary.
We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
All products are subject to availability, and we reserve the right to limit quantities or discontinue products at any time.
When you place an order, you are making an offer to purchase products subject to these terms. We reserve the right to accept or decline your order for any reason.
Payment must be made in full before products are shipped. We accept various payment methods as indicated on our website.
All prices are listed inese Yen and are subject to change without notice. Additional fees may apply for delivery, assembly, and other services as specified.
We reserve the right to correct pricing errors and may cancel orders placed with incorrect pricing.
Delivery times are estimates and may vary based on product availability and location. We will provide updates on delivery schedules as products are prepared.
Our white-glove delivery and assembly services are subject to additional terms and scheduling availability.
Custom and made-to-order items are generally not eligible for return unless defective. Standard items may be returned within 30 days of delivery in original condition.
Return shipping costs are the responsibility of the customer unless the item is defective or incorrectly shipped.
Our rental and buyback program is subject to separate terms and conditions, including minimum rental periods, condition requirements, and buyback valuations.
Rental items must be returned in good condition, normal wear and tear excepted.
All content on this website, including text, graphics, logos, images, and software, is the property of Hinoki Hearth or its licensors and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, or create derivative works from our content without express written permission.
You agree not to use our services for any unlawful purpose or in any way that could damage, disable, or impair our website or interfere with other users' enjoyment of our services.
Prohibited activities include but are not limited to: fraudulent transactions, unauthorized access attempts, and transmission of harmful code.
To the maximum extent permitted by law, Hinoki Hearth shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
Our total liability for any claim shall not exceed the amount you paid for the specific product or service giving rise to the claim.
You agree to indemnify and hold harmless Hinoki Hearth from any claims, damages, or expenses arising from your use of our services or violation of these terms.
These terms shall be governed by and construed in accordance with the laws of. Any disputes shall be subject to the exclusive jurisdiction of the courts of Fukuoka.
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.
For questions about these Terms of Service, please contact us at:
Email: legal@ravinoharbor.com
Phone: +81-24-023-5161
Address: 5 Chome-12-18-15 Takanodai, Kodaira-shi, Tokyo 187-0024